Privacy policy

We recognize the importance of protecting your privacy, especially your personal health care information. All information you provide is completely confidential and no one – including other users of the site – will know who you are. We reference your name for billing purposes only. All other information and feedback that you submit are used to help improve the program without any identifying information.

Personally Identifiable Information (personal information) is information that can be used to identify or contact you. This Privacy Policy and Agreement ("Privacy Policy") will tell you what information we collect about you. It will explain the ways we protect information and the choices you have about how it is used. If you become a member of this site, you agree to the terms and accept the provisions of this Privacy Policy.

Please remember that if you access a third-party site from a link on this site, any information you reveal on that site is not subject to this Privacy Policy. You should consult the privacy policies of each site you visit. Also, please note that any information that you include in a Discussion Board posting or an e-mail to us (with your return e-mail address listed on it) is not protected by this Privacy Policy.

Security of personal information. We do not use Personal Information you enter into your programs for any other purpose except to provide you with a readily accessible, easily updated means of collecting and storing information. Only you have access to this information, with your password.

Members use special UserIDs and Passwords that should be known only by them. Passwords are stored in an encrypted manner. Never share your password with anyone else. The User ID and Password that members use to log in to the site are not stored on the member's hard drive. However, the site does write a "cookie" to the hard drive of the computer (see below).

Registration and member profile. When you register or subscribe to our programs, we collect only the Personal Information you provide to us. We use the Personal Information that you provide through registration to respond to e-mail from you and to inform you of significant changes to this Privacy Policy. We may also send you e-mails with newsletters or announcements that we think may be of interest to you. You can always opt out of receiving such e-mails or unsubscribe to newsletters at the time you register or at any time - see below for more details about opting-out of receiving e-mails and newsletters.

"Cookies". We collect non-personal information about your use of our site through the use of "Cookies." Cookies are small computer files transferred to your computer's hard drive that allow us to keep track of your individual visit to the site. If you accept our cookies, we do not link the cookie information to the Personal Information you provided to purchase our programs.

No other Website can access the cookies from our site on your computer. However, websites you visit through links on our programs may also use their own cookies when you click on their sites or services. We do not control these third parties' use of cookies, or how they manage the non-personal information they gather through them. We do not disclose any of your Personal Information to these websites.

If you are using Internet Explorer, you should install the latest security measures recently released by Microsoft to enhance the security of cookies. The information that we may collect is information such as browser type, operating system, and session activity (e.g., what areas of our site have been viewed). Should the type of data we collect change, we will post such changes within the Privacy Policy 30 business days prior to implementing them. In addition, we will post these changes on our website. Your browser software can be set to reject all cookies. If your browser is set to reject cookies, however, you will not be able to log in to this site.

Data collected from users. Examples of data that we collect from visitors to our site include: (1) What pages were visited; (2) What buttons or links were clicked on; (3) The IP (Internet Protocol) address of their computers. The data that we collect are used to better manage the website and improve the quality of services.

Interactive tools. Your entries are stored on our servers, accessible only to you through the use of your password. No one else has access to your personal entries. The information that you provided to purchase the program is stored separately from your personal entries. Consequently, no one can view your entries and your identifying information.

Security technology. We utilize the most advanced technology available to protect your data from outside parties. To ensure the most effective protection of your personal information, we regularly test and update these technical safeguards.

Minor children and adolescents. We aim to protect the privacy of children. This website is not designed or intended to attract children or adolescents under the age of 18. We do not collect Personal Information from users we know to be under the age of 18, nor do we allow them to subscribe to our programs.

Disclosure of your information to Website Service and Maintenance Contractors. These contractors provide us with technology and services related to operation and maintenance of our website. Unless you have opted out of receiving e-mails and newsletters from this site, these contractors may have access to your e-mail address to send newsletters or announcements to you on our behalf. Access to other Personal Information by these contractors is strictly limited to the billing information you provided when you subscribed. They will have no access to the personal information you have stored in your programs, nor will they be able to match up your billing data with any other personal information about you. We also require that our website service and maintenance contractors protect the privacy of your Personal Information consistent with this Privacy Policy, and do not use or disclose your Personal Information for any purpose other than providing us with products and services.

Disclosure of your information to outside parties. Except for the exceptions listed below, we will not disclose any Personal Information it gathers from you on our website. We will not give or sell your name to other companies under any circumstances. We may release personal information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to yourself or to others. This situation could only occur if you were to send us an e-mail directly, with your return address. In the event that we are legally compelled to disclose your Personal Information to a third-party, we will notify you, unless doing so would violate the law or court order.

Disclosure of aggregate information. We never provide information that could be used to identify members personally. The data that we provide to research institutions are always presented in an aggregate manner, without any information that might identify individuals. This means that no one can identify any individual member within those collective data. For example, we might provide the following type of data to a medical research institute: "30 percent of our members use meditation for stress relief."

Surveys. We do not disclose members' answers to surveys to third parties other than in aggregate form. We may share such aggregated data with medical research institutions. This information is not linked to any personal information that can identify an individual user. We may use the information to enhance our customer service and manage our business.

E-mails. This Privacy Policy does not protect you when you send information, ideas, concepts or inventions to us by e-mail. If you want to keep Personally Identifiable Information, ideas, concepts or inventions private or proprietary, do not send them in an e-mail to us.

Links. This website includes links to other websites. We may provide aggregate information regarding users to operators of such sites, not data on any individual members. This privacy statement applies only to this website. We are not responsible for the privacy practices or the content of the linked websites, and disclaim all responsibility and liability for privacy problems that may arise from those sites. We encourage you to review the privacy statements of every website that you visit.

How we handle your personal information. Although we will make every reasonable effort to protect your Personal Information from loss, misuse, or alteration by third parties, there is always a certain level of risk involved in transmitting information over the Internet. Likewise, there is some risk that thieves or hackers could find a way to defeat our security systems.

Evolving privacy policies. Industry standards relating to personal information will undergo continuing development in the coming months and years. As a result, we may make significant changes to our privacy policies. We will notify you by e-mail of any significant changes in our policies. We will also obtain your consent to any new uses of your Personal Information if it was collected from you prior to a significant change in our policies. Although we will not inform you personally about non-significant changes, you can check this posted Privacy Policy for any non-significant changes. If you do not consent to the terms of this Privacy Policy or any revisions we make in the future, please discontinue your use of this site.

Your Privacy Choices. From time to time you will be given the option of receiving recurring newsletters via e-mail from this site. If you wish to subscribe to such newsletters via e-mail, we ask for contact information, such as name and e-mail address. You can unsubscribe from the newsletters by simply sending an e-mail to contact@relaxline.com. You will then be unsubscribed from that newsletter within two to three business days.

Updating personal information. You can always contact us in order to delete or update the Personal Information that you have provided to us, by e-mailing us at contact@relaxline.com. If you do not receive adequate resolution of a privacy related problem, you may write to Relaxline at the e-mail address above.

It may not be technically possible to remove from our servers each and every record of the information you have provided to this site. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. However, we promise that upon receiving your request, we will be able to delete all personal information stored in the databases we actively use.

Updated November 5, 2006