We recognize the importance of protecting your privacy, especially
your personal health care information. All information you provide
is completely confidential and no one – including other
users of the site – will know who you are. We reference
your name for billing purposes only. All other information and
feedback that you submit are used to help improve the program
without any identifying information.
Personally Identifiable Information (personal information)
is information that can be used to identify or contact you.
This Privacy Policy and Agreement ("Privacy Policy")
will tell you what information we collect about you. It will
explain the ways we protect information and the choices you
have about how it is used. If you become a member of this site,
you agree to the terms and accept the provisions of this Privacy
Policy.
Please remember that if you access a third-party site from
a link on this site, any information you reveal on that site
is not subject to this Privacy Policy. You should consult the
privacy policies of each site you visit. Also, please note that
any information that you include in a Discussion Board posting
or an e-mail to us (with your return e-mail address listed on
it) is not protected by this Privacy Policy.
Security of personal information. We do not
use Personal Information you enter into your programs for any
other purpose except to provide you with a readily accessible,
easily updated means of collecting and storing information.
Only you have access to this information, with your password.
Members use special UserIDs and Passwords that should be known
only by them. Passwords are stored in an encrypted manner. Never
share your password with anyone else. The User ID and Password
that members use to log in to the site are not stored on the
member's hard drive. However, the site does write a "cookie"
to the hard drive of the computer (see below).
Registration and member profile. When you
register or subscribe to our programs, we collect only the Personal
Information you provide to us. We use the Personal Information
that you provide through registration to respond to e-mail from
you and to inform you of significant changes to this Privacy
Policy. We may also send you e-mails with newsletters or announcements
that we think may be of interest to you. You can always opt
out of receiving such e-mails or unsubscribe to newsletters
at the time you register or at any time - see below for more
details about opting-out of receiving e-mails and newsletters.
"Cookies". We collect non-personal
information about your use of our site through the use of "Cookies."
Cookies are small computer files transferred to your computer's
hard drive that allow us to keep track of your individual visit
to the site. If you accept our cookies, we do not link the cookie
information to the Personal Information you provided to purchase
our programs.
No other Website can access the cookies from our site on your
computer. However, websites you visit through links on our programs
may also use their own cookies when you click on their sites
or services. We do not control these third parties' use of cookies,
or how they manage the non-personal information they gather
through them. We do not disclose any of your Personal Information
to these websites.
If you are using Internet Explorer, you should install the
latest security measures recently released by Microsoft to enhance
the security of cookies. The information that we may collect
is information such as browser type, operating system, and session
activity (e.g., what areas of our site have been viewed). Should
the type of data we collect change, we will post such changes
within the Privacy Policy 30 business days prior to implementing
them. In addition, we will post these changes on our website.
Your browser software can be set to reject all cookies. If your
browser is set to reject cookies, however, you will not be able
to log in to this site.
Data collected from users. Examples of data
that we collect from visitors to our site include: (1) What
pages were visited; (2) What buttons or links were clicked on;
(3) The IP (Internet Protocol) address of their computers. The
data that we collect are used to better manage the website and
improve the quality of services.
Interactive tools. Your entries are stored
on our servers, accessible only to you through the use of your
password. No one else has access to your personal entries. The
information that you provided to purchase the program is stored
separately from your personal entries. Consequently, no one
can view your entries and your identifying information.
Security technology. We utilize the most advanced
technology available to protect your data from outside parties.
To ensure the most effective protection of your personal information,
we regularly test and update these technical safeguards.
Minor children and adolescents. We aim to
protect the privacy of children. This website is not designed
or intended to attract children or adolescents under the age
of 18. We do not collect Personal Information from users we
know to be under the age of 18, nor do we allow them to subscribe
to our programs.
Disclosure of your information to Website Service and
Maintenance Contractors. These contractors provide
us with technology and services related to operation and maintenance
of our website. Unless you have opted out of receiving e-mails
and newsletters from this site, these contractors may have access
to your e-mail address to send newsletters or announcements
to you on our behalf. Access to other Personal Information by
these contractors is strictly limited to the billing information
you provided when you subscribed. They will have no access to
the personal information you have stored in your programs, nor
will they be able to match up your billing data with any other
personal information about you. We also require that our website
service and maintenance contractors protect the privacy of your
Personal Information consistent with this Privacy Policy, and
do not use or disclose your Personal Information for any purpose
other than providing us with products and services.
Disclosure of your information to outside parties.
Except for the exceptions listed below, we will not
disclose any Personal Information it gathers from you on our
website. We will not give or sell your name to other companies
under any circumstances. We may release personal information
to third parties: (1) to comply with valid legal requirements
such as a law, regulation, search warrant, subpoena or court
order; or (2) in special cases, such as a physical threat to
yourself or to others. This situation could only occur if you
were to send us an e-mail directly, with your return address.
In the event that we are legally compelled to disclose your
Personal Information to a third-party, we will notify you, unless
doing so would violate the law or court order.
Disclosure of aggregate information. We never
provide information that could be used to identify members personally.
The data that we provide to research institutions are always
presented in an aggregate manner, without any information that
might identify individuals. This means that no one can identify
any individual member within those collective data. For example,
we might provide the following type of data to a medical research
institute: "30 percent of our members use meditation for
stress relief."
Surveys. We do not disclose members' answers
to surveys to third parties other than in aggregate form. We
may share such aggregated data with medical research institutions.
This information is not linked to any personal information that
can identify an individual user. We may use the information
to enhance our customer service and manage our business.
E-mails. This Privacy Policy does not protect
you when you send information, ideas, concepts or inventions
to us by e-mail. If you want to keep Personally Identifiable
Information, ideas, concepts or inventions private or proprietary,
do not send them in an e-mail to us.
Links. This website includes links to other
websites. We may provide aggregate information regarding users
to operators of such sites, not data on any individual members.
This privacy statement applies only to this website. We are
not responsible for the privacy practices or the content of
the linked websites, and disclaim all responsibility and liability
for privacy problems that may arise from those sites. We encourage
you to review the privacy statements of every website that you
visit.
How we handle your personal information. Although
we will make every reasonable effort to protect your Personal
Information from loss, misuse, or alteration by third parties,
there is always a certain level of risk involved in transmitting
information over the Internet. Likewise, there is some risk
that thieves or hackers could find a way to defeat our security
systems.
Evolving privacy policies. Industry standards
relating to personal information will undergo continuing development
in the coming months and years. As a result, we may make significant
changes to our privacy policies. We will notify you by e-mail
of any significant changes in our policies. We will also obtain
your consent to any new uses of your Personal Information if
it was collected from you prior to a significant change in our
policies. Although we will not inform you personally about non-significant
changes, you can check this posted Privacy Policy for any non-significant
changes. If you do not consent to the terms of this Privacy
Policy or any revisions we make in the future, please discontinue
your use of this site.
Your Privacy Choices. From time to time you
will be given the option of receiving recurring newsletters
via e-mail from this site. If you wish to subscribe to such
newsletters via e-mail, we ask for contact information, such
as name and e-mail address. You can unsubscribe from the newsletters
by simply sending an e-mail to contact@relaxline.com. You will
then be unsubscribed from that newsletter within two to three
business days.
Updating personal information. You can always
contact us in order to delete or update the Personal Information
that you have provided to us, by e-mailing us at contact@relaxline.com.
If you do not receive adequate resolution of a privacy related
problem, you may write to Relaxline at the e-mail address above.
It may not be technically possible to remove from our servers
each and every record of the information you have provided to
this site. The need to back-up our systems to protect information
from inadvertent loss means that a copy of your Personal Information
may exist in a non-erasable form that will be difficult or impossible
for us to locate. However, we promise that upon receiving your
request, we will be able to delete all personal information
stored in the databases we actively use.
Updated November 5, 2006
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